Inclusiveness is a persistent theme in development thinking and practice. Concerns about who to include – and therefore who to exclude – how and at what level, lie at the heart of initiatives aimed at supporting expression, representation and influence.
This think piece draws from a desk review of experience on inclusion in ICT-mediated citizen engagement, and an exchange of ideas in an e-dialogue between practitioners and scholars in January 2014. It reflects on concerns about who to include – and therefore who to exclude – in initiatives aimed at supporting citizen representation and influence. Inclusion has clear links to how voices can be amplified, how they are mediated, and the changes in government responsiveness that result.