When citizens exercise voice, what is it that makes their voices count, or not count? If citizens’ voices count, governments are being responsive.
This think piece draws from a desk review of experience on government responsiveness, and an exchange of ideas in an e-dialogue between practitioners and scholars in January 2014. Many development and social change programmes have sought to strengthen the connectinons between citizens exerting voice and governments responding, but the meaning of responsiveness has not been adequately defined. The think piece reflect on what government responsiveness consists of, and what can make it happen.
It includes five one-page summaries of key research in this field.