Mobile health (mHealth) interventions – in which mobile phones are used to advance positive health outcomes – have only recently been applied to addressing broader questions of health governance. This report discusses research on a mobile phone app that was designed to create a coordinated platform through which rape victims could express their views on the quality of services and support offered by police and health-care workers in South Africa, in order to promote greater accountability between service providers and clients.
How can mHealth interventions be used to improve the accountability of service provision?
- What factors influence the feasibility and acceptability of a mobile app for rape victims?
- What are the barriers more accountable post-rape services in South Africa?